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Privacy Policy.

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Last updated: 20 Aug 2025

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Introduction.
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TS Systems (“TS Systems”, “we”, “our”) is committed to protecting the privacy and security of the personal data we collect about our customers and users of our services (“you/your”).

TS Systems is a brand owned and operated by ThumbStop Social Ltd. This privacy notice explains how we collect, use and protect your personal data when you engage with TS Systems products and services, including digital courses, communities, memberships, and related offerings. When we do this, we are the data controller.

Please read this notice carefully, as it provides important information about how we handle your personal information and your rights. We may update this notice from time to time to reflect how we deliver our services.

If you have any questions, you can contact us at: tssystems@thumbstopsocial.co.uk.

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Personal data we collect.
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The personal data we may collect includes (but is not limited to):

  • Contact information such as your name, phone number, email address, company details, billing address and location.

  • Payment details (processed securely through third-party payment providers).

  • Account and login details for accessing our courses, communities, and memberships.

  • Information about your use of our websites, platforms and services (e.g. IP address, device information, browser type, usage data, preferences, and analytics).

  • Any information you choose to share in our communities, forums or events.

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How your personal data is collected.
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We collect personal data directly from you when you:

  • Sign up for or purchase a TS Systems product or service.

  • Register for an account, course, membership, or community.

  • Contact us by email, phone, or via online forms.

  • Engage with our websites, platforms, or communications (including via cookies and similar technologies).

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Purposes for which we use personal data and the legal basis.
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We may use your personal data for the following purposes:

  • To provide our digital products, courses, memberships and communities to you.

  • To process payments and manage billing.

  • To comply with our legal obligations, such as tax, accounting, and record-keeping.

  • To send you updates, marketing communications, and other information relevant to TS Systems (only where you have given consent).

  • To improve our websites, platforms and services through analytics and user feedback.

  • To communicate with you regarding support, feedback, or service improvements.

Where personal data is necessary for us to perform a contract (for example, providing access to your purchased products), we cannot provide the service without that information.

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Sharing your data.
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We may share your personal data with trusted third parties who provide services that support the delivery of TS Systems (such as payment processors, hosting providers, email platforms and analytics tools).

We may also share personal data where required by law, to comply with legal processes, or to protect our rights.

Some data may be processed outside the UK. Where this occurs, we take appropriate steps to ensure that your personal data has an equivalent level of protection, such as through adequacy regulations or standard contractual clauses.

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How long we keep your data.
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We keep your personal data only for as long as necessary to provide our services, meet our legal obligations, and handle any disputes or claims. After this, data will be securely deleted or anonymised.

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How we protect your data.
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We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction.

 
 
Your rights.
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You have the following rights in respect of your personal data:

  • The right to access and request a copy of your personal data.

  • The right to correct inaccurate or incomplete data.

  • The right to withdraw consent (where consent is relied upon).

  • The right to object to processing based on legitimate interests.

  • The right to object to direct marketing from TS Systems.

  • The right to restrict processing in certain circumstances.

  • The right to request deletion of your personal data (subject to legal and contractual obligations).

  • The right to request transfer of your personal data to another service provider.

  • The right not to be subject to solely automated decision-making.

To exercise these rights, please contact us at: tssystems@thumbstopsocial.co.uk.

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at: https://ico.org.uk/concerns/.

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Third-party websites.
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Our websites or platforms may link to third-party websites. These sites have their own privacy policies, which you should review separately. We are not responsible for their collection or use of your personal information.

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Contact us.
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If you have any questions, or wish to exercise your rights, please contact us at:

TS Systems (operated by ThumbStop Social Ltd.)
Email: tssystems@thumbstopsocial.co.uk

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